--- title: Privacy Policy | Latitude 27 Concierge --- [![Latitude 27 Concierge](data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAADUlEQVR42mNk+M9QDwADhgGAWjR9awAAAABJRU5ErkJggg==)](https://www.latitude27concierge.com?hsLang=en) - [Home](https://www.latitude27concierge.com/?hsLang=en) - [Estates](https://www.latitude27concierge.com/estates?hsLang=en) - [Motors](https://www.latitude27concierge.com/motors?hsLang=en) - [Yachts](https://www.latitude27concierge.com/yachts?hsLang=en) - [About](https://www.latitude27concierge.com/about?hsLang=en) - [Contact](https://www.latitude27concierge.com/contact?hsLang=en) - [Partners](https://www.latitude27concierge.com/partners?hsLang=en) # Privacy Policy Last Updated: April 14, 2026 At Latitude 27 Concierge ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.latitude27concierge.com](https://www.latitude27concierge.com?hsLang=en), use our services, or communicate with us. **Important:** By using our website or services, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our website or services. ## 1. Information We Collect ### 1.1 Personal Information You Provide We may collect personal information that you voluntarily provide to us when you: - Register for an account or request services - Fill out forms on our website - Subscribe to our newsletter or communications - Contact us via email, phone, or other means - Participate in surveys or promotions This information may include: - Name and contact information (email address, phone number, mailing address) - Property information and location details - Payment and billing information - Communications preferences - Any other information you choose to provide ### 1.2 Automatically Collected Information When you visit our website, we may automatically collect certain information about your device and usage, including: - IP address and geographic location - Browser type and version - Operating system - Pages visited and time spent on pages - Referring website addresses - Cookies and similar tracking technologies ## 2. Communications Consent ### Text Message and Phone Call Consent **By providing your telephone number and opting in to receive communications, you expressly consent to receive:** - Text messages (SMS/MMS) from Latitude 27 Concierge - Phone calls from Latitude 27 Concierge and our authorized service providers - Automated or prerecorded messages These communications may include: - Service updates and notifications - Property management alerts - Appointment reminders - Marketing and promotional offers (if you opt in) - Account and billing information **You understand that:** - Consent is not required as a condition of purchasing any goods or services - Message and data rates may apply - Message frequency varies based on your service level and preferences - You may opt out at any time by replying STOP to any text message or by contacting us at [\[email protected\]](https://www.latitude27concierge.com/cdn-cgi/l/email-protection?hsLang=en) - Carriers are not liable for delayed or undelivered messages ## 3. How We Use Your Information We use the information we collect for the following purposes: ### 3.1 Service Delivery - Provide, operate, and maintain our concierge services - Coordinate property management, vehicle care, and yacht services - Communicate with you about your account and services - Process transactions and send related information - Coordinate with third-party service providers on your behalf ### 3.2 Business Operations - Improve and optimize our website and services - Understand and analyze usage trends and preferences - Develop new products, services, and features - Conduct research and analysis ### 3.3 Communications - Send administrative information, updates, and security alerts - Respond to your inquiries and provide customer support - Send marketing communications (with your consent) - Send service-related announcements ### 3.4 Legal and Safety - Comply with legal obligations - Protect our rights and property - Prevent fraud and enhance security - Resolve disputes and enforce our agreements ## 4. How We Share Your Information We may share your information in the following circumstances: ### 4.1 Service Providers We may share your information with trusted third-party service providers who assist us in operating our business, including: - Property management companies - Maintenance and repair professionals - Marina and yacht service providers - Automotive service providers - Payment processors - Technology and hosting providers - Marketing and analytics services These service providers are contractually obligated to use your information only as necessary to provide services to us and to protect your information. ### 4.2 Business Transfers If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. ### 4.3 Legal Requirements We may disclose your information when required by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements. ### 4.4 With Your Consent We may share your information for any other purpose with your consent. ## 5. International Data Transfers Latitude 27 Concierge is based in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. By using our services, you consent to the transfer of your information to the United States and other countries where we operate, which may have different data protection laws than your country of residence. ### 5.1 European Economic Area (EEA) Users If you are located in the EEA, we will comply with applicable data protection laws, including the General Data Protection Regulation (GDPR). We rely on the following legal bases for processing your personal data: - **Contract performance:** Processing necessary to provide our services - **Consent:** Where you have given explicit consent - **Legitimate interests:** Processing necessary for our legitimate business interests - **Legal obligation:** Processing required by law ## 6. Your Privacy Rights ### 6.1 General Rights Depending on your location, you may have the following rights: - **Access:** Request access to your personal information - **Correction:** Request correction of inaccurate information - **Deletion:** Request deletion of your information - **Portability:** Request a copy of your information in a portable format - **Objection:** Object to certain processing activities - **Restriction:** Request restriction of processing - **Opt-out:** Opt out of marketing communications ### 6.2 California Residents (CCPA) If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA): - Right to know what personal information we collect, use, and disclose - Right to request deletion of personal information - Right to opt out of the sale of personal information (Note: We do not sell personal information) - Right to non-discrimination for exercising your rights ### 6.3 EEA Residents (GDPR) If you are located in the EEA, you have additional rights under GDPR: - Right to withdraw consent at any time - Right to lodge a complaint with a supervisory authority - Right to object to automated decision-making ### 6.4 Exercising Your Rights To exercise any of these rights, please contact us at: **Email:** [\[email protected\]](https://www.latitude27concierge.com/cdn-cgi/l/email-protection#c5b5b7acb3a4a6bc85a9a4b1acb1b0a1a0f7f2a6aaaba6aca0b7a2a0eba6aaa8) **Subject Line:** Privacy Rights Request We will respond to your request within 30 days (or as required by applicable law). ## 7. Data Security We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include: - Encryption of data in transit and at rest - Regular security assessments and updates - Access controls and authentication procedures - Employee training on data protection - Secure data storage and transmission protocols However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. ## 8. Data Retention We retain your personal information for as long as necessary to: - Provide our services to you - Comply with legal obligations - Resolve disputes - Enforce our agreements When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies and applicable law. ## 9. Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us: - Remember your preferences and settings - Understand how you use our website - Improve website functionality - Provide personalized content - Analyze website traffic and trends You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website. ## 10. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit. ## 11. Children's Privacy Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us at [\[email protected\]](https://www.latitude27concierge.com/cdn-cgi/l/email-protection?hsLang=en), and we will take steps to delete such information. ## 12. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by: - Posting the updated policy on our website - Updating the "Last Updated" date - Sending you an email notification (for significant changes) Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy. ## 13. Do Not Track Signals Some web browsers have a "Do Not Track" feature that signals to websites that you do not want to have your online activity tracked. Our website does not currently respond to Do Not Track signals. ## 14. Contact Us If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: **Latitude 27 Concierge** **Privacy Concerns:** [\[email protected\]](https://www.latitude27concierge.com/cdn-cgi/l/email-protection#5c2c2e352a3d3f251c303d2835282938396e6b3f33323f35392e3b39723f3331) **General Inquiries:** Via our [Contact Page](https://www.latitude27concierge.com/contact?hsLang=en) **Location:** Tampa Bay, Florida, United States ## 15. Consent to This Policy By using our website or services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with any part of this policy, you should not use our website or services. --- **Effective Date:** April 14, 2026 This Privacy Policy was last updated on April 14, 2026 and is effective immediately for all users.